Product Configuration Administrator 2
JOB SUMMARYThe Product Configuration Administrator 2 is responsible for the maintenance, configuration, and integrity of insurance policy administrative systems.
This position is a superuser responsible for system administration including basic to moderately complex configuration and validation.
ESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Configure, build basic to moderately complex products, tables, rules, and reports; and maintain corresponding documentation.
Refer/collaborate high complexity products to peer/leader.
When system modification is needed can write clear, concise user stories and acceptance criteria for development team with an appropriate amount of detail.
Perform unit and system testing associated with system configuration and business rules, create basic SQL queries to analyze data in database to provide data validation of configuration output.
Super user of system takes ownership of providing system configuration and technical support to the business; including answering questions, resolving moderately complex issues, and reporting bugs to the development team.
Provide work status updates to team's liaison for product implementation and/or project status meetings.
Communicates with management of different departments or project stakeholders as needed.
May serve as backup for representing department at meetings and liaison between QA and development.
Train, mentor, and support peers in areas of strength by providing advice, coaching and educational opportunities.
Performs other related duties as necessary or assigned.
SUCCESS PROFILEKnowledge, Skills, and Abilities Working knowledge of the principles, processes, and practices related to product configuration of health and life insurance products.
Attentive to details with a demonstrated commitment to accuracy and quality.
Strong verbal and written communication skills with the ability to work effectively in teams of technical and highly non-technical individuals.
Proficient in technology support tools such as Microsoft Excel (Lookup functions and moderately complex formulas) and Word.
Demonstrate the Wellabe core competencies of change, communication, customer focus, financial acumen, innovation, teamwork, critical thinking, and decision making.
For a full description of each competency, please visit wellabe.
com/core-competencies.
Embrace and foster a diverse and inclusive culture that aligns with our commitment to THRIVE Toolkit:
We are building resources for employee reference, including a diversity driven book club, leadership training, and a culture of betterment philosophy.
Hear:
Every employee has a voice.
We listen with attention to gain knowledge and to understand.
Respect:
We empower people by respecting and appreciating their differences.
Inclusion:
We support a collaborative workforce that promotes belonging and respect that increases participation and contribution from all employees.
Value:
All employees are appreciated for their uniqueness.
Equity:
For all.
Agile mindset of trust, teamwork, and transparency and capability to implement agile tools into daily work, allowing for quick adaption to change.
( An agile mindset is the set of attitudes supporting an agile working environment including trust, teamwork, transparency, respect, improvement, ongoing learning, pride in ownership, focus on delivering value, and the ability to adapt to change.
) Embrace our culture of betterment, which surrounds the question:
Does this decision fit with our mission and core values while enhancing the outcome for our customers, our business, and our associates?EDUCATION AND EXPERIENCEEducation Bachelor's degree in business, mathematics, computer science, or related field.
Combination of education and/or relevant work experience may be accepted in lieu of degree.
Experience 2
years related experience, including product setup, policy administration system management, system testing, configuration, troubleshooting.
Microsoft SQL experience is a plus.
TRAVEL REQUIREMENTSTravel Required? YesType Trainings/Seminars/ConferencesPercentage MinimalPHYSICAL REQUIREMENTS Primarily works in an office environment (or in-home office) performing work that is sedentary which involves remaining stationary and working on a computer for long periods of time.
Must be able to review, assess, and/or analyze data and figures by viewing a computer screen, including extensive reading.
Regularly communicates with others in-person, via video conferencing, electronically (including email), or by phone to exchange accurate information.
This job description does not list all activities, duties, or responsibilities that may be required.
The employee in this position may be assigned other duties at any time with or without notice.
This job description does not constitute a contract of employment and the company may exercise its employment-at-will rights at any time.
Recommended Skills Adaptability Administration Agile Methodology Attention To Detail Commercial Awareness Communication Estimated Salary: $20 to $28 per hour based on qualifications.
This position is a superuser responsible for system administration including basic to moderately complex configuration and validation.
ESSENTIAL FUNCTIONSReasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.
Configure, build basic to moderately complex products, tables, rules, and reports; and maintain corresponding documentation.
Refer/collaborate high complexity products to peer/leader.
When system modification is needed can write clear, concise user stories and acceptance criteria for development team with an appropriate amount of detail.
Perform unit and system testing associated with system configuration and business rules, create basic SQL queries to analyze data in database to provide data validation of configuration output.
Super user of system takes ownership of providing system configuration and technical support to the business; including answering questions, resolving moderately complex issues, and reporting bugs to the development team.
Provide work status updates to team's liaison for product implementation and/or project status meetings.
Communicates with management of different departments or project stakeholders as needed.
May serve as backup for representing department at meetings and liaison between QA and development.
Train, mentor, and support peers in areas of strength by providing advice, coaching and educational opportunities.
Performs other related duties as necessary or assigned.
SUCCESS PROFILEKnowledge, Skills, and Abilities Working knowledge of the principles, processes, and practices related to product configuration of health and life insurance products.
Attentive to details with a demonstrated commitment to accuracy and quality.
Strong verbal and written communication skills with the ability to work effectively in teams of technical and highly non-technical individuals.
Proficient in technology support tools such as Microsoft Excel (Lookup functions and moderately complex formulas) and Word.
Demonstrate the Wellabe core competencies of change, communication, customer focus, financial acumen, innovation, teamwork, critical thinking, and decision making.
For a full description of each competency, please visit wellabe.
com/core-competencies.
Embrace and foster a diverse and inclusive culture that aligns with our commitment to THRIVE Toolkit:
We are building resources for employee reference, including a diversity driven book club, leadership training, and a culture of betterment philosophy.
Hear:
Every employee has a voice.
We listen with attention to gain knowledge and to understand.
Respect:
We empower people by respecting and appreciating their differences.
Inclusion:
We support a collaborative workforce that promotes belonging and respect that increases participation and contribution from all employees.
Value:
All employees are appreciated for their uniqueness.
Equity:
For all.
Agile mindset of trust, teamwork, and transparency and capability to implement agile tools into daily work, allowing for quick adaption to change.
( An agile mindset is the set of attitudes supporting an agile working environment including trust, teamwork, transparency, respect, improvement, ongoing learning, pride in ownership, focus on delivering value, and the ability to adapt to change.
) Embrace our culture of betterment, which surrounds the question:
Does this decision fit with our mission and core values while enhancing the outcome for our customers, our business, and our associates?EDUCATION AND EXPERIENCEEducation Bachelor's degree in business, mathematics, computer science, or related field.
Combination of education and/or relevant work experience may be accepted in lieu of degree.
Experience 2
years related experience, including product setup, policy administration system management, system testing, configuration, troubleshooting.
Microsoft SQL experience is a plus.
TRAVEL REQUIREMENTSTravel Required? YesType Trainings/Seminars/ConferencesPercentage MinimalPHYSICAL REQUIREMENTS Primarily works in an office environment (or in-home office) performing work that is sedentary which involves remaining stationary and working on a computer for long periods of time.
Must be able to review, assess, and/or analyze data and figures by viewing a computer screen, including extensive reading.
Regularly communicates with others in-person, via video conferencing, electronically (including email), or by phone to exchange accurate information.
This job description does not list all activities, duties, or responsibilities that may be required.
The employee in this position may be assigned other duties at any time with or without notice.
This job description does not constitute a contract of employment and the company may exercise its employment-at-will rights at any time.
Recommended Skills Adaptability Administration Agile Methodology Attention To Detail Commercial Awareness Communication Estimated Salary: $20 to $28 per hour based on qualifications.
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