Transportation Detention Specialist
Des Moines, IA Des Moines, IA Full-time Full-time $19 an hour $19 an hour 11 days ago 11 days ago 11 days ago TMC Transportation is the nation's largest employee-owned, open deck transportation company.
Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states.
If you're seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
Monday-Friday:
7am-330pm TMC Offers:
Competitive Salary Comprehensive Benefit Package 401(k) Plan Employee Ownership - ESOP! PRIMARY FUNCTION:
The primary function of a Detention Specialist is to provide communication with drivers, customers, and other employees to maintain and upkeep the movement of freight.
DUTIES AND
Responsibilities:
Communicate with drivers by telephone and satellite messaging to determine if there is a loading/unloading issue Fulfill all customer requirements related to detention Assist with departmental tasks as assigned Maintain compliance with all company policies and procedures Effectively communicate with personnel involved with loads and drivers (fleet manager, CSR, CSA, etc.
) MINIMUM QUALIFICATIONS/
Experience:
High School diploma required, related experience or college a plus Ability to function in a fast-paced work environment and tolerate stress Excellent interpersonal skills Possess a courteous yet assertive telephone personality Ability to plan, organize, be attentive to detail, and possess a strong problem-solving Strong customer service skills Ability to use Microsoft Office products efficiently (Word, Excel, Outlook) PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
Must be able to sit and use a telephone and computer simultaneously for extended periods of time Must be able to speak and hear clearly in a high volume telephone environment Job Type:
Full-time Pay:
$19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Schedule:
Day shift Monday to Friday Ability to commute/relocate:
Des Moines, IA 50321:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Founded in 1972, and headquartered in Des Moines, Iowa, TMC provides expert transportation services and supply-chain management solutions throughout the 48 contiguous states.
If you're seeking a rewarding career at a dynamic company built on integrity, innovation and dedication to quality and customer service, then join us in our Destination of Excellence.
Monday-Friday:
7am-330pm TMC Offers:
Competitive Salary Comprehensive Benefit Package 401(k) Plan Employee Ownership - ESOP! PRIMARY FUNCTION:
The primary function of a Detention Specialist is to provide communication with drivers, customers, and other employees to maintain and upkeep the movement of freight.
DUTIES AND
Responsibilities:
Communicate with drivers by telephone and satellite messaging to determine if there is a loading/unloading issue Fulfill all customer requirements related to detention Assist with departmental tasks as assigned Maintain compliance with all company policies and procedures Effectively communicate with personnel involved with loads and drivers (fleet manager, CSR, CSA, etc.
) MINIMUM QUALIFICATIONS/
Experience:
High School diploma required, related experience or college a plus Ability to function in a fast-paced work environment and tolerate stress Excellent interpersonal skills Possess a courteous yet assertive telephone personality Ability to plan, organize, be attentive to detail, and possess a strong problem-solving Strong customer service skills Ability to use Microsoft Office products efficiently (Word, Excel, Outlook) PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:
Must be able to sit and use a telephone and computer simultaneously for extended periods of time Must be able to speak and hear clearly in a high volume telephone environment Job Type:
Full-time Pay:
$19.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Health insurance Vision insurance Schedule:
Day shift Monday to Friday Ability to commute/relocate:
Des Moines, IA 50321:
Reliably commute or planning to relocate before starting work (Preferred) Education:
High school or equivalent (Preferred) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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